With the omnipresence of mobile communications and social media, the next storm of public outrage is never far away. So you need to be on the alert, ready to prepare and respond professionally. Issue and crisis communication are a necessity, not an option – whatever the size of your organisation.

 What we do

• Supply issue and crisis assessments with scenarios and stakeholder mapping
• Draft crisis strategies and concepts incorporating the management and team
• Offer support with preparations, principles and prevention
• Draw up guidelines and checklists
• Offer basic training, coaching, ongoing development and presentation skills for crisis management teams and other players
• Set up early warning and monitoring systems (media and social media)
• Provide global coverage and support 24/7 with the ECCO Crisis Task Force
• Provide crisis backup and a crisis team for emergencies
• Supply an evaluation with debriefing and learnings for possible future crises
• Offer solutions for all organisations, from SMEs to major corporations

 How you benefit

• Confidence in preparation and prevention
• Best-practice crisis preparation as part of certifications
• Global representation and 24/7 coverage with a regional focus
• Flexible use of resources